I called on the day before Christmas Eve and Kevin arrived promptly to help us with a break in our main water line. He was professional, reasonably priced, and friendly. He gave us options, fixed the problem, and offered some advice for the future. We called about five plumbing companies before and they either couldn't help us or would charge us extra because of the holiday. We have an old house that will need more repairs in the future, and we plan to use Crew again.
Very responsive, professional, and affable. Very pleasant over the phone and in person. They came to fix my plumbing issue on their day off! I recommend Crew Plumbing, Heating & Air.
From our first phone call to the completion of our drain problem, "CREW" has been a wonderful company to work with. The young lady on the phone answered all of my questions and was extremely pleasant. Rodney was the technician who came to our home and he was very knowledgeable, courteous and helpful. He took the time to answer all our questions thoroughly and honestly. We never had the feeling he was trying to get more business or provide services we didn't need. He gave us recommendations on how to properly take care of our drain problems and the next steps we should take. We will definitely use this company again!!
They are SUPER courteous and extremely professional and knowledgeable. They worked fast and made sure both my water heater and my garbage disposal were perfect. I HIGHLY recommend them.
So I accidentally broke off a capped water line in my kitchen. And as result of that, water spouted nearly to the ceiling began flooding my house at 5:15 this evening. I frantically dug through the tool box for the water key for the meter. Then I called Crew Plumbing as my neighbor recommended and by 7:15, the plumbers had come and fixed plumbing issue and left. They were prompt, professional, and affordable to boot.
I tried to replace my tub drain and it ended up being corroded and falling apart with the lower part stuck in the drain shoe. Rather than risk damaging the pipes and ending up with a huge problem, I decided to call Crew Plumbing and boy am I glad I did...Kevin and his apprentice (Anthony I think) were incredibly polite, professional, and efficient. Having tried several plumbers in the area previously with less than stellar results, this was a fantastic and surprising experience. I found my new go-to plumbing service.
Had a great experience with Crew Plumbing. We had a new requirement given to us by our homeowners insurance to get an inspection done on our pipes despite our house being less than 10 years old and not having plumbing issues. Crew was one of the few companies that answered the phone immediately when called and were able to provide information and ended up having somebody come see us as soon as our schedule. Courteous and professional from start to finish. Almost forgot to mention that Erin (forgive me if this is misspelled) was awesome.
From the first conversation with Erin to the completion of the job by Kevin and Anthony, I was completely satisfied. How refreshing to deal with a company who understands customer service, has great job knowledge, and practices fair pricing!!!! I HIGHLY recommend the CREW team!