At Crew Plumbing and Drain, we understand how stressful sewer problems can be. Before scheduling a service with us, we encourage you to reach out to your county municipal sewer department. In many cases, sewer backups could be caused by issues in the public sewer system, and your county may address these problems at no cost to you.
Why Call the County First?
1. Save Money: If the issue is in the public sewer system, the county is typically responsible for repairs.
2. Faster Resolution: Municipal sewer departments are equipped to handle blockages or failures in public lines.
3. Eliminate Guesswork: Determining whether the issue lies in your private line or the public sewer system is the first step to solving the problem.
How to Contact Your County Sewer Department
• Locate the contact number for your county’s sewer or public works department.
• Explain the issue, including signs like sewer backups, slow drains, or gurgling noises in your pipes.
• The county may send a team to inspect the public sewer line and confirm whether the issue is their responsibility.
When to Call Crew Plumbing and Drain
If the county determines that the issue is on your property or if you already know it’s a private sewer line problem, Crew Plumbing and Drain is here to help! We specialize in diagnosing and resolving all types of sewer and drain issues.
Schedule Your Service Today
For reliable and affordable plumbing services, trust Crew Plumbing and Drain. Contact us at 803-995-9282 We’re here to ensure your plumbing system runs properly.
Here is the contact information for the City of Columbia’s wastewater department, known as Columbia Water:
• Website: Columbia Water
• Phone: (803) 545-3300 (available 24/7)
• Physical Address:
Columbia Water Customer Care Center
3000 Harden Street
Columbia, SC 29201
• Mailing Address:
P.O. Box 147
Columbia, SC 29217-0147
• Email: customercare@columbiasc.gov
For more information or to report issues related to wastewater services, you can visit their Contact Us page.
Additionally, Columbia Water maintains an active presence on social media platforms, including Facebook, where they provide updates and information.
If you reside in Richland County but outside the City of Columbia’s service area, you may need to contact the Richland County Utilities Department:
• Website: Richland County Utilities - Sewer
• Phone: (803) 401-0050
• Physical Address:
7525 Broad River Road
Irmo, SC 29063
Here is the contact information for the wastewater departments serving Lexington County and the City of Lexington, South Carolina:
City of Lexington Utilities Department
• Website: Residential Water & Sewer Service
• Phone Numbers:
• Water/Sewer Service or Billing Questions: (803) 951-4630
• Water or Sewer Emergencies (Water Breaks & Sewer Backups): (803) 359-2434
• Physical Address:
• 111 Maiden Lane
Lexington, SC 29072
• Business Hours:
• Monday - Friday: 8:00 AM - 5:00 PM
Joint Municipal Water and Sewer Commission (JMWSC)
The JMWSC provides water and sewer services to various communities throughout Lexington County.
• Website: Joint Municipal Water and Sewer Commission
• Phone Numbers:
• Main Number (including 24-hour emergencies): (803) 359-8373
• Payments: (803) 359-8373 (option 1)
• Answering Service: (803) 251-2834
• Physical Address:
• 2546 Two Notch Rd
Lexington, SC 29072
• Mailing Address:
• PO Box 2555
Lexington, SC 29071
• Email:
• Customer Service: customerservice@lcjmwsc.com
• Business Hours:
• Monday - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 12:00 PM
For wastewater services in other parts of Lexington County, you may need to contact the specific municipality or utility provider serving your area. It’s advisable to reach out to the appropriate department based on your location to address any wastewater concerns effectively.
Here is the contact information for the wastewater departments serving East Richland County and Lower Richland County in South Carolina:
East Richland County Public Service District (ERCPSD)
• Website: East Richland County Public Service District
• Email: info@ercpsd.net
• Phone Numbers:
• Main: (803) 788-1570
• 24-Hour Emergency: (803) 788-6351
• Automated Payment System: (803) 728-3286
• Physical Address:
• 704 Ross Road
Columbia, SC 29223
• Mailing Address:
• PO Box 23069
Columbia, SC 29224
• Office Hours:
• Monday - Friday: 8:00 AM - 4:30 PM
For more information or to report issues related to wastewater services, you can visit their Contact Us page.
Richland County Utilities Department
The Richland County Utilities Department provides wastewater services to various areas, including Lower Richland County.
• Website: Richland County Utilities - Sewer
• Phone Numbers:
• Main: (803) 401-0050
• 24-Hour Maintenance: (803) 401-0050
• Billing Inquiries: (803) 576-2094
• Physical Address:
• 7525 Broad River Road
Irmo, SC 29063
• Office Hours:
• Monday - Friday: 8:00 AM - 4:30 PM
For more information or to report issues related to wastewater services, you can visit their Contact Us page.
Here is the contact information for the City of Cayce’s Utilities Department, which handles water and wastewater services:
City of Cayce Utilities Department
• Website: City of Cayce Utilities
• Physical Address:
1800 12th Street
Cayce, SC 29033
• Main Phone Number: (803) 796-9020
• Water & Sewer Billing Customer Service:
• Phone: (803) 796-9020, Option 1
Available Monday – Friday, 8:30 AM – 5:00 PM
• Customer Accounts Manager: Kay Hutchinson
Phone: (803) 550-9529
Email: khutchinson@caycesc.gov
• Water/Sewer Emergencies:
• During Business Hours (8:30 AM – 5:00 PM):
• Phone: (803) 550-9542 or (803) 796-9020, Option 3
• After Hours, Weekends, and Holidays:
• Phone: (803) 794-0456 or (803) 796-9020, Option 8
• Email: info@caycesc.gov
For setting up water and sewer services, you can visit their Setup Water and Sewer Service page.
Here is the contact information for the City of West Columbia’s Water and Sewer Department:
City of West Columbia Water and Sewer Department
• Website: City of West Columbia Water & Sewer
• Main Phone Number: (803) 791-1880 (available 24/7)
• Physical Address:
200 North 12th Street
West Columbia, SC 29169
• Mailing Address:
PO Box 4044
West Columbia, SC 29171-4044
• Water Bill Questions:
• In-Person: Monday – Friday, 8:30 AM – 5:00 PM
• By Phone: (803) 791-1880 (available 24/7)
• Emergencies After Hours/Weekends:
• Phone: (803) 791-1880 (available 24/7)
For more information or to report issues related to water and sewer services, you can visit their Water & Sewer Information Center.
Here is the contact information for the Town of Winnsboro’s Gas, Water, and Sewer Department:
Town of Winnsboro Gas, Water, & Sewer Department
• Website: Gas, Water, & Sewer - Town of Winnsboro
• Main Phone Number: (803) 635-4121
• Physical Address:
700 Old Camden Road
Winnsboro, SC 29180
• Mailing Address:
P.O. Box 209
Winnsboro, SC 29180
• Emergency Number (24 Hours): (803) 635-4041
• Key Contacts:
• Mr. Trip Peak – Director of Gas, Water, and Sewer Distribution
• Phone: (803) 635-4121
• Email: trip.peak@townofwinnsboro.sc.govor winngas@truvista.net
• Mr. Eddie Bristow – Wastewater Treatment Plant Director
• Phone: (803) 635-1528
• Email: eddie.bristow@townofwinnsboro.sc.gov
• Mr. Jeffrey Cisney – Water Plant Director
• Phone: (803) 815-3020 or (803) 815-3019
• Email: jeff.cisney@townofwinnsboro.sc.gov
For more information or to report issues related to gas, water, or sewer services, you can visit their Gas, Water, & Sewer Information page.
Here is the contact information for the City of Aiken’s Engineering & Utilities Department, which oversees wastewater services:
City of Aiken Engineering & Utilities Department
• Website: City of Aiken Engineering & Utilities Department
• Main Phone Number: (803) 642-7610
• Physical Address:
245 Dupont Drive
Aiken, SC 29801
• Mailing Address:
P.O. Box 1177
Aiken, SC 29802
• Emergency Contacts:
• Monday – Friday, 7:00 AM – 5:00 PM: (803) 642-7617
• After Hours and Weekends: (803) 642-7620
For more information or to report issues related to wastewater services, you can visit their Facebook page.
Additionally, the Aiken County Public Service Authority (PSA) operates the Horse Creek Pollution Control Facility, providing wastewater treatment services to various areas within Aiken County.
Aiken County Public Service Authority (PSA)
• Website: Aiken County Public Service Authority
• Phone: (803) 278-1911
• Email: psa@aikencountysc.gov
• Physical Address:
70 PSA Road
Beech Island, SC 29842
• Administrative Hours:
Monday – Friday: 8:30 AM – 5:00 PM
• Operations:
24/7/365
For a comprehensive list of water and sewer service providers in Aiken County, you can refer to the Aiken County Government’s Water & Sewer Utilities page.
It’s advisable to contact the appropriate department based on your location to address any wastewater concerns effectively.